Operational Risk & Efficiency Scan
How resilient are your operations?
The Operational Risk & Efficiency Scan examines how resilient and scalable your business operations are. It evaluates process robustness, key-person dependency, management depth, systems and technology, capacity and scalability, and continuity — helping you spot the structural risks that often remain hidden until they become critical.
What this diagnostic covers
This assessment covers Process, Quality & Efficiency, People & Management Depth, Systems & Technology, Capacity & Scalability, and Continuity & Supplier Resilience. Answer each question as honestly as you can — the diagnostic is most useful when responses reflect the real position of the business. Where you are unsure, select I Don't Know.
Process, Quality & Efficiency
How well-defined, consistently followed and quality-assured your core operational processes are, and how effectively you use performance data to drive improvement.
Weight: 20% · 4 questions
People & Management Depth
The degree of key-person dependency, management bench strength, delegation effectiveness and cross-training coverage across the business.
Weight: 25% · 4 questions
Systems & Technology
How well your operational systems support efficient workflows, their downtime impact, maintenance quality and recovery capability.
Weight: 15% · 4 questions
Capacity & Scalability
Whether the operation has sufficient capacity headroom, can absorb growth without breaking, and has visibility of emerging constraints.
Weight: 20% · 4 questions
Continuity & Supplier Resilience
Supplier concentration, business continuity planning, single-point-of-failure exposure and physical resilience to disruption.
Weight: 20% · 4 questions
How scoring works
Each response contributes to a category score (0–100), and category scores combine into an overall score using category weightings. Your result is classified using a traffic-light system:
Note: where a critical financial category scores in the Red zone, the overall result cannot be rated Green regardless of the weighted average — this ensures severe weaknesses are never hidden by stronger scores elsewhere.
Ready to begin?
It takes about 8 minutes. Your responses are saved as you go.